First Choice Home Care
Great British Care Awards Regional Finalist
Great British Care Awards Regional Finalist

Head Office & Snetterton 01953 667950

Halesworth 01986 800227
Norwich - Mental Health 01603 980394
Norwich - Domiciliary 01603 367729

Quality Home Care and Support in Norfolk and Suffolk

Personal and Expert Palliative Care

Guidance and support when you need it most

Our care team offer end of life care and support at home. We provide hands-on home care with compassion and discretion offering services from 24-hour live-in care, daily care and emergency care.

Our services are available to offer help to family and carers providing essential support maintaining patient dignity.

  • Medication
  • Personal care
  • Feeding
  • Companionship

Palliative Care Plan

We will assess your immediate needs, listening to your concerns and develop a flexible palliative care plan detailing all the support you need. Our specialist home care team are on hand to increase support if required. We understand the importance of working alongside family members and other support services. Find out more about what your personal tailored care plan will include and the services we offer read more>

“A reassuring voice arranged a home visit by their care manager who immediately introduced herself to my Mother. Her tone touched me as it was respectful and compassionate without being condescending.

She fully assessed both of our needs and concerns and took time to explain to me what to expect in the next few months. Whilst upsetting they countered the likely future issues with solutions and for the first time, I started to think this may be manageable." read more>



  • All First Choice Home Care branches across Norfolk and Suffolk are accredited with Suffolk County Council in Regulated Service.
  • Norfolk County Council Framework accreditaion. 
  • Six Steps to Success in The North West End of Life Care Programme for Domiciliary Care:  Halesworth Branch.
  • First Choice Home Care is regulated and endorsed by The Care Quality Commission the UK’s independent regulator of all health and social care services.
  • We have supported Norfolk and Suffolk Social Care Services for over 10 years.
  • First Choice Home Care, Halesworth has received the full 'Six Steps to Success End of Life Programme' by Norfolk Community Health and Care NHS Trust. 



“Very much appreciate First Choice Home Care`s responsive efficiency in making arrangements and then delivering care. Attitude of carers is just right in dealing with both my mother and father’s needs. Overall excellent “Can Do “approach. THANK YOU” Mr H: Diss, Norfolk

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CQC Inspection Rated Requires Improvement

Snetterton Branch

CQC Inspection Rated Requires Improvement

Norwich Branch

CQC Inspection Rated Good

Halesworth Branch