Our offer is unique in that new staff members work alongside our trainer, handheld through the entire process, via the internet. Every course is completely interactive.
Our Training Manager Deborah Rudling Cert-Ed, QTLS, can take a complete novice to a NVQ level 2 standard in 3 days with our in-depth Induction course, complete refresher training for those individuals needing it and provide specialist training to those individuals wishing to enhance their careers.
Induction (Consisting of all 15 standards of the Care Certificate)
Refresher Courses (Theory only)
The training was very useful. Whilst it was based around powerpoints it wasn't simply read from them and therefore boring. There were activities and conversations around what was presented which kept it interesting and interactive.
Being a coach prior to joining First Choice, I appreciate the difficulty when participants don’t answer questions and interact so attempted to assist with this and engage with others.
Debs made you feel comfortable, giving you time to think for yourself but not too long so you wasted time when you truly didn’t know. I didn't feel like I would be frowned upon asking any questions which is nice coming into something new.
Really enjoyed the training. Debs kept it interesting and have definitely gained more knowledge. Only downfall not meeting people in person.
Usually I don’t like lots of workbooks but I enjoyed this as it made me have to think more and use my current knowledge and now the knowledge gained.
The training was very informative. Best training I have ever received.
Very good content, suitable pace.
For those that maybe haven’t worked in Mental Health previously some questions in the workbook related to information that is in the presentation around specific conditions, legislation and ways to support individuals.
Ive been a tea leader for years. The training has been excellent compared to what I’ve had before. Training should be marked as outstanding by QCQ, that’s my personal opinion.Thank you so much, very interesting and refreshed a lot for me but also learnt a lot…. Thanks again.
Very knowledgeable Trainer who presented the training well.
It was very good, it refreshed a lot of subjects for me, we covered a lot of things.
Very helpful and gained a lot of knowledge ready to put into practice.
The training I received was thorough and precise. The main concept I found was that my attention was not ever diverted from the task and information at hand, the slides and spoken training never went on for too long on one topic.
My mind was constantly thinking and processing the new information as Iearnt it and adapted it into remembering it in my own way. Additionally, I felt that within the training everything was explained in a way that was easy to understand and simple to remember. The scenarios and active questions and tasks were a successful way of me reflecting and remembering all the new information I'd learnt and furthermore using any other knowledge I had.
very informative and to the point. I’ve been to some training and it’s been a bit all over the place, but you were very clear with everything. I also liked that you didn’t go over the same things in extreme depth if we had already covered them, it made everything flow better and kept things moving at a good pace. For the mental health training I really liked the videos, especially the one on personality disorders, I know he spoke really fast, but I learnt that there’s different categories and I found that interesting. Overall I’d say your training is one of the better ones
I was very unsure how this training was going to be delivered as l never come across Zoom before and not having great computer skills, l have to say l was very impressed Debs talk us through the induction booklet and got us thinking about different scenarios, l really enjoyed it especially working from home. I would just like to say a big thanks to Debs the trainer
I enjoyed your training session and found the content very easy to understand and interesting. The scenarios were really useful in helping me understand how the information could be transferred to real life situations
I found the training overall very informative and well explained. The information slides were easy to follow and understand. The group exercises/discussions were also benefical as you could see things that you may not have considered yourself. The trainer spoke at a steady pace and offered times to ask questions and always made sure we understood what was being taught
Would just like to thank you for the training sessions that I completed with yourself via Zoom this week. It's been a while since i have worked in the community and after having training with you has assured me that its definitely the right job for me. Your sessions were very informative and you explained it well without overloading too much. This is a positive because the years of training I have attended you always feel drained and full of information that half isn't relative to your role. I enjoyed the workbooks and how they were put together. Just cant wait to get out there now and put everything into practice. Feel free to use my feedback if you need to? I'm quite happy for people to know how enjoyable your sessions were.