First Choice Home Care
Great British Care Awards Regional Finalist
Great British Care Awards Regional Finalist

Head Office & Snetterton 01953 667950

Halesworth 01986 800227
Norwich - Mental Health 01603 980394
Norwich - Domiciliary 01603 367729

Quality Home Care and Support in Norfolk and Suffolk

Emergency Care Specialists

Supporting you when you need us most

Our specialist home care emergency service offers rapid response home care. We can urgently arrange home care, personal care, home help and palliative care. We are able to step in and manage a home care crisis for you; identifying your immediate needs whilst offering a flexible care and support plan. 

Emergency care support includes discharge from hospital, with temporary convalescence home care or you may require emergency homecare following a sudden change in health and wellbeing, after a fall or accident.  At a difficult time we are on-hand to offer tailored support, meeting your immediate needs and planning for the future. 

“I was still in shock when our carer arrived; she handled everything for us and we are so grateful“

  • Home care
  • Hospital to home assistance
  • Domestic assistance
  • Medication support
  • Personal care
  • Palliative care
  • Companionship

Set-up emergency care 

Our professional and friendly team are just a call away and can help you arrange suitable emergency care. We offer our experienced understanding and are happy to answer your questions delivering tailored support within 48 hours. 

Contact us - we're here to help: 01379 640100

Regulated professional care

  • All First Choice Home Care branches across Norfolk and Suffolk are accredited with Suffolk County Council in Regulated Service.
  • Norfolk County Council Framework accreditaion. 
  • Six Steps to Success in The North West End of Life Care Programme for Domiciliary Care:  Halesworth Branch.
  • First Choice Home Care is regulated and endorsed by The Care Quality Commission the UK’s independent regulator of all health and social care services.
  • We have supported Norfolk and Suffolk Social Care Services for over 10 years. 

First Choice Home Care, Halesworth has received the full 'Six Steps to Success End of Life Programme' by Norfolk Community Health and Care NHS Trust. 


Read a few of our latest testimonials from our customers. We take pride in developing good relations and delivering friendly and compassionate care.

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CQC Inspection Rated Requires Improvement

Snetterton Branch

CQC Inspection Rated Requires Improvement

Norwich Branch

CQC Inspection Rated Good

Halesworth Branch