First Choice Home Care
Great British Care Awards Regional Finalist
Great British Care Awards Regional Finalist

Head Office & Snetterton 01953 667950

Halesworth 01986 800227
Norwich - Mental Health 01603 980394
Norwich - Domiciliary 01603 367729

Quality Home Care and Support in Norfolk and Suffolk

About First Choice Home Care

"It takes a special kind of person to become part of the First Choice Home Care team. Each member is carefully selected and will have undergone our extensive recruitment selection process to provide care for our clients

 Dedicated to the provision of Quality Care and Support


First Choice Home Care Ltd is a local company based within Norfolk and bordering Suffolk.  Our Area Managers, Registered Managers, Care and Support Workers and the two Company Directors are local to the Waveney area.  We are passionate about delivering a quality service of an extremely high standard. Our Head Office is based in Snetterton and we have branches in Halesworth, Snetterton and Norwich.

First Choice Home Care’s prime objective is to enhance the quality of life for our Service Users. Therefore, our recruitment process is robust and is tailored to recruiting candidates who have the same values as us.

Our Carers have acess to eLearning mandatory and refresher training, and then our carers initially shadow with a team of Quality Assurance Officers.  Once signed off as competent in all areas, only then is the carer able to carry out care tasks. The carer is assigned a mentor until they complete their Continuous Development Plan (CDP) and, thereafter, are supported on a regular basis throughout their career.

This means that we are able to provide an excellent service to our Service Users who need care due to illness, disability or frailty, in a person-centred way. Our care is of a high quality, professional and is tailored to suit our Service Users’ needs living in their own home.




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CQC Inspection Rated Requires Improvement

Snetterton Branch

CQC Inspection Rated Requires Improvement

Norwich Branch

CQC Inspection Rated Good

Halesworth Branch