We take the time to listen to your needs offering tailored care in the comfort of your own home. Our aim is to help you maintain your independence and lifestyle with the support of flexible care.
“Our customer’s wellbeing is an essential part of our service. We offer social clubs providing interests and companionship maintaining their social engagements out of the home” - Phil Turvey
Our professional care team provide companionship and support offering:
We evaluate your home care needs, working alongside you and your family to develop a care plan that you are happy with. Our team will visit you at home and discuss the difficulties you have; and look for ways to offer support and companionship both inside the home and outside in the wider community as part of our care assessment.
Following your care assessment we develop a care and support plan with you detailing all the support you need, from personal care and home help to providing regular trips out, shopping, and taking an active part in the community.
Tailored to your personal needs your First Choice Home Care and Support Plan includes:
We offer homecare throughout Norfolk and Suffolk with branches in Harleston, Halesworth and Snetterton. As a local independent care agency we take pride in being part of the local community with fundraising charity events, clubs and coffee mornings. First Choice Home Care offer social services care and private-funded packages across East Anglia.
We are flexible, responsive, person centred and always consider and respect all individual’s dignity, independence and choices. We work very closely with all stakeholders and professionals to ensure a solution focused approach and person-centred approach, is taken and that all care is outcome-focused. It is important to FCHC to be as flexible as possible to ensure increasing complex needs are accommodated allowing our Service Users to remain independent for as long as possible - First Choice Home Care
In supporting our aims, we commit ourselves to the following objectives:
First Choice Home Care provides the 24 hour support we need, Excellent service!
Very much appreciate First Choice Home Care's responsive efficiency in making arrangements and then delivering care. Attitude of carers is just right in dealing with both my mother and fathers needs. Overall excellent "Can Do" approach. THANK YOU
The Carers are fantastic and help me with my daily routines, Thank you
First Choice Home Care have been professionally supporting Mum and we highly recommend their service. Their carers are thoughtful and friendly and we highly rate and recommend their home care services.
First Choice Home Care have been caring for my father for the last 6 months and unfortunately have now stopped as he's gone into a care home. They are a very professional company with outstanding carers and go beyond the job they have to do in many ways. I would recommend them to anybody wishing to arrange care for their loved ones.